Contact RTIOWA Support

Fast, friendly help for orders, returns, sizing, and authenticity.

  • Authenticity guaranteed
  • Free US shipping $150+
  • NYC-based support

Get in touch

We typically reply within a business day. Share your order number for faster help.

Address

312 Spring St
New York, NY 10013, USA

Visits by appointment only.

100% Authentic

Dual-auth checked and guaranteed for life.

Measured Fits

Chest, length, waist, rise, inseam on every item.

Hassle-Free Returns

14-day return window after delivery.

Send us a message

We respond within 1 business day.

FAQ

When will my order ship?

Most orders ship within 1–2 business days. You’ll get a tracking email as soon as your label is created.

What is your return policy?

Return unworn, unwashed items with our tag intact within 14 days of delivery for review. Once confirmed, we process a refund to the original payment method.

How do you authenticate Supreme?

We verify tags, season codes, print technique, fabric, stitching, hardware, and perform a UV scan. Each item is dual-auth signed off.

How do I choose the right size?

Use the measurements on each product page. Fit notes (TTS, boxy, slim) come from wear tests and returns data.

NYC-based support. Visits by appointment.