Best for returns, sizing, authenticity checks.
Contact RTIOWA Support
Fast, friendly help for orders, returns, sizing, and authenticity.
- Authenticity guaranteed
- Free US shipping $150+
- NYC-based support
Get in touch
We typically reply within a business day. Share your order number for faster help.
Phone
Mon–Fri 9:00–18:00 ET, Sat 10:00–16:00 ET
Address
312 Spring StNew York, NY 10013, USA
Visits by appointment only.
Quick links
Dual-auth checked and guaranteed for life.
Chest, length, waist, rise, inseam on every item.
14-day return window after delivery.
FAQ
When will my order ship?
Most orders ship within 1–2 business days. You’ll get a tracking email as soon as your label is created.
What is your return policy?
Return unworn, unwashed items with our tag intact within 14 days of delivery for review. Once confirmed, we process a refund to the original payment method.
How do you authenticate Supreme?
We verify tags, season codes, print technique, fabric, stitching, hardware, and perform a UV scan. Each item is dual-auth signed off.
How do I choose the right size?
Use the measurements on each product page. Fit notes (TTS, boxy, slim) come from wear tests and returns data.
NYC-based support. Visits by appointment.