If You're Joining Us For A Christmas Carol, Here's A Rundown Of Our Most Frequently Asked Questions

Are Tickets Still Available?

Some tickets are still available for all performances, but they are going fast. Purchase them online at Midwestix.com or, if available, at the door.

Are Flex Passes Still Available?

Flex passes are still available and will be throughout the season. Flex passes offer the convenience of a discount on three or more tickets and can be used however you'd like. One ticket per show or all tickets on one show. If you have a group of 3 or 4 people, a flex pass is a perfect option to save some money. Order yours at midwestix.com

How Do I Redeem My Flex Pass?

Flex passes can be redeemed by calling Midwest Tix at

If Midwestix is unavailable or you are having any problems, please call us at 241-4543. Our box office coordinator, Shawn Wilson, will be happy to help you.

What Time Does The Box Office Open?

Our box office hours start 1 hour before the show starts. 6:30 pm for 7:30 pm shows and 1:00 PM for 2:00 PM Shows. If you have questions or needs prior to that, please give us a call at 241-4543

How Does Seating Work?

Our seating is general admission. Some seating is reserved for donors and those that need special assistance. NEW THIS YEAR: As a thank you to our loyal flex pass buyers, we will be allowing entrance to the theater for prime seating for 10 minutes before individual ticket purchasers.

Where Is The Theater Located?

The Des Moines Social Club's Kum & Go Theater is located at 901 Cherry St, Des Moines, Iowa, 50309. The entrance to the theater is on the corner of 9th and Cherry under the viaduct.

How Long Is The Show?

The runtime for A Christmas Carol is a little over an hour and a half with intermission.

Can I Bring Drinks In The Theater?

Beverages will be available for purchase either in the lobby or in the downstairs bar, depending on the day of the show. You are welcome to bring the drinks into the theater.

Where Do I Park?

FREE parking is available east of the firehouse in the ramp between 8th & 9th St. and Mulberry & Cherry St. after 5:00pm and on weekends. Enter the ramp via Mulberry St. only. Please do not park in the West End Architectural Salvage lot.